Contact

How to reach us  

 
Modelleisenbahn-Shop.com stands not only for a large selection of model railways, model making and accessories, but also for good and competent advice, fast shipping and reliable service.

We make every effort to process your request as quickly as possible.

How can we help you?

Do you have questions about your online order?

Here you will find our:	Contact form
Phone:	+49 (0)8234 / 9541974 (please note our service hours)

Our service hours:

Monday to Friday	12:00 h to 18:00 h
Saturday	10:00 o'clock to 13:00 o'clock

We are not available by telephone on Sundays and public holidays in Bavaria. You are welcome to send us an e-mail:

E-mail: info@it-media-services.de

You would like to pick up your order personally?
As soon as your order has been paid for (except for cash payment on collection) and is ready for collection, you will receive a message from us.

For the collection we offer you to contact us briefly by e-mail or telephone:

Phone:	+49 (0)8234 / 9541974 (please note our service hours).
E-mail:	info@it-media-services.de

Do you have a problem with an item you bought from us?
You would like to return an item?

Here you can find our:
Returns-Form
Withdrawal Form